Terms of Service

Last updated: November 14, 2025

1. Acceptance of Terms

By accessing or using ChitChase's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Description of Services

ChitChase provides a WhatsApp Business messaging platform that enables businesses to manage customer conversations, send messages, and collaborate with team members. Our services include:

• WhatsApp Business API integration
• Conversation management and organization
• Team collaboration tools
• Message templates and automation
• Analytics and reporting
• Customer support and technical assistance

3. User Accounts and Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is up to date

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to send spam or unsolicited messages
• Violate WhatsApp's terms of service or policies

5. Payment Terms

Our services are offered on a subscription basis with the following payment terms:

• Pricing: Current pricing is available on our website and may change with notice
• Billing: Charges are billed in advance on a monthly or annual basis
• Payment: Payment is due immediately upon billing
• Refunds: No refunds are provided except as required by law
• Late Payment: Late payments may result in service suspension

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

Our services and content are protected by intellectual property laws. You retain ownership of your content, but grant us a license to use it to provide our services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHITCHASE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify, defend, and hold harmless ChitChase and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last updated" date.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@chitchase.com