Find answers to the most common questions about ChitChase and WhatsApp Business integration.
ChitChase is a comprehensive WhatsApp Business messaging platform that helps businesses manage customer conversations, automate responses, and scale their customer communication efficiently.
ChitChase provides advanced features like team collaboration, message templates, analytics, conversation labeling, and CRM integration that aren't available in the regular WhatsApp Business app.
Yes! ChitChase is designed specifically for small businesses, offering affordable pricing, easy setup, and features that help you compete with larger companies.
No technical knowledge required! ChitChase is designed to be user-friendly with an intuitive interface that anyone can use.
Yes, ChitChase integrates seamlessly with your existing WhatsApp Business account, so you don't need to start over.
ChitChase costs $15 per agent per month (discounted from $20). Annual plans are $12 per agent per month (2 months free). Minimum 3 agents required.
Our pricing includes unlimited conversations, message templates, team collaboration, analytics, CRM integration, and 24/7 support. You only pay for Meta's message costs plus our $0.001 markup per message.
Yes! We offer a 7-day free trial with no credit card required. You can test all features before committing.
Absolutely! You can cancel your subscription at any time with no penalties or hidden fees.
We offer a 30-day money-back guarantee if you're not satisfied with our service.
ChitChase offers team collaboration, message templates, conversation labeling, analytics, CRM integration, automated responses, and real-time notifications.
Yes! You can add multiple agents to your team, each with their own login and permissions. This ensures accountability and efficient team collaboration.
Message templates are pre-approved messages you can send to initiate conversations. They help you communicate efficiently while maintaining consistency.
Yes! ChitChase integrates with popular CRM systems to sync customer data and conversation history automatically.
We provide detailed analytics including response times, conversation volume, customer satisfaction, and team performance metrics.
ChitChase works on any device with a web browser - desktop, laptop, tablet, or mobile phone. No app installation required.
Yes! We use enterprise-grade security measures including encryption, secure servers, and regular security audits to protect your data.
We offer 24/7 email support, live chat during business hours, comprehensive documentation, and video tutorials.
Setup typically takes 10-15 minutes. Our guided onboarding process makes it easy to get started quickly.
Yes! You can export your conversation history, customer data, and analytics at any time in various formats.
Can't find what you're looking for? Our support team is here to help you get the most out of ChitChase.