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Minimum 3 agents ($45/month)
$432/year for 3 agents
Estimate your monthly ChitChase platform costs. Please check Meta's pricing separately for message costs.
Our $0.005 platform fee applies to all messages (inbound and outbound)
The above only includes ChitChase's costs. You'll also need to pay Meta's rates for messages. Please check Meta's WhatsApp Cloud API pricing page for current rates and the 24-hour free window details.
We only add $0.005 per message to cover our platform costs. Meta's rates apply separately and vary by region.
We charge a flat $0.005 per message to cover our platform costs. This applies to all messages (inbound and outbound), regardless of timing or message type.
$0.016
Per message (Meta's rate)
$0.0095
Per message (Meta's rate)
$0.011
Per message (Meta's rate)
Free
24h window (Meta's rate)
The prices shown above are Meta's current rates and may vary by region. Remember that replies within 24 hours of a customer's message are free (Meta's rate) - this window opens whenever a customer messages you. For the most up-to-date pricing information, visit Meta's WhatsApp Cloud API pricing page.
An agent is any team member who needs to respond to WhatsApp messages from your customers. They get their own login and can manage conversations independently.
Each agent represents a team member who can log into your ChitChase dashboard and respond to customer messages. They get their own workspace, conversation history, and can work independently or collaboratively with your team.
Each agent gets their own secure login credentials and workspace
Agents can view and respond to all customer conversations
Multiple agents with individual logins means every action is tracked, ensuring accountability and a clear record of who handled each conversation.
Reply to customer inquiries, handle support requests, and manage conversations in real-time
Send pre-approved message templates for common responses and marketing campaigns
Organize conversations with custom labels for better team coordination and follow-up
Work together with other agents, share notes, and hand off conversations seamlessly
Track response times, conversation metrics, and performance insights
Handle customer inquiries, complaints, and support requests
Manage leads, answer product questions, and close sales
Handle order updates, scheduling, and operational inquiries
Yes! ChitChase supports AI-powered suggestion replies to help agents craft professional responses efficiently. Our AI analyzes conversation context and suggests appropriate replies, making it faster and easier for your team to respond to customers. AI suggestion replies are billed separately based on usage.
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