From R750/month · 3 team seats Each seat is one person with their own login to read and reply to customer WhatsApp messages in ChitChase. People sometimes say “agent”—same thing. · extra R250/seat/mo Need more than 3 people on WhatsApp? Each additional team member adds one seat at this monthly rate (same idea on annual, billed for the year). · 14-day trial Try ChitChase free for 14 days with no credit card. You only pay when you choose a monthly or annual plan.
14-day free trial, no credit card required. Prices below are for your starter team of 3—the smallest plan we offer so your whole front line can cover WhatsApp together.
For 3 team seats—everyone who needs a login to answer customers. Extra seats: R250/month each.
What’s included
R7,200 billed once per year for 3 team seats.
Extra seats on an annual plan are charged at the same yearly rate per seat when you add them (prorated until renewal where applicable).
Same features as monthly
Use this calculator to estimate your ChitChase subscription (team seats plus our small per-message fee). Meta’s WhatsApp message rates are separate—see below.
Each person counts as one seat (their own login). Minimum 3.
Subscription = number of seats × R250/month (monthly billing example).
Count customer messages and your replies together as a rough guide.
ChitChase adds R0.10 per message on top of Meta’s rates.
The above only includes ChitChase's costs. You'll also need to pay Meta's rates for messages. Please check Meta's WhatsApp Cloud API pricing page for current rates and the 24-hour free window details.
Your subscription covers ChitChase. For WhatsApp itself, Meta bills you for many message types. We add R0.10 per message for our platform—shown in the calculator above.
We charge a flat R0.10 per message to cover our platform costs. This applies to all messages (inbound and outbound), regardless of timing or message type.
Meta publishes the template-type prices below in US dollars (USD). Your ChitChase subscription and platform fee are billed in South African rand (ZAR).
$0.016
Per message (Meta’s USD list price)
$0.0095
Per message (Meta’s USD list price)
$0.011
Per message (Meta’s USD list price)
Free
24h window (Meta's rate)
The prices shown above are Meta's current rates and may vary by region. Remember that replies within 24 hours of a customer's message are free (Meta's rate) - this window opens whenever a customer messages you. For the most up-to-date pricing information, visit Meta's WhatsApp Cloud API pricing page.
In ChitChase we use seat, team member, and agent to mean the same thing: someone who signs in with their own account to read and send WhatsApp messages for your business.
Each agent represents a team member who can log into your ChitChase dashboard and respond to customer messages. They get their own workspace, conversation history, and can work independently or collaboratively with your team.
Each agent gets their own secure login credentials and workspace
Agents can view and respond to all customer conversations
Multiple agents with individual logins means every action is tracked, ensuring accountability and a clear record of who handled each conversation.
Reply to customer inquiries, handle support requests, and manage conversations in real-time
Send pre-approved message templates for common responses and marketing campaigns
Organize conversations with custom labels for better team coordination and follow-up
Work together with your team, share notes, and hand off conversations seamlessly
Track response times, conversation metrics, and performance insights
Handle customer inquiries, complaints, and support requests
Manage leads, answer product questions, and close sales
Handle order updates, scheduling, and operational inquiries
The amounts on this page cover your ChitChase subscription: team seats (logins), shared inbox, templates, labels, collaboration, analytics, and the REST API with API documentation so developers can integrate existing systems to send and receive WhatsApp messages. Your plan always includes at least 3 seats. Meta’s WhatsApp fees and our small per-message fee are separate—use the calculator above to estimate those.
Most businesses need more than one person covering WhatsApp—think cover for breaks, sales vs support, or a manager and front line. We bundle 3 seats in the starter price so your team can work together from day one.
Yes! ChitChase supports AI-powered suggestion replies to help your team draft professional responses. Our AI analyzes conversation context and suggests replies. AI usage is billed separately based on usage.
Join hundreds of businesses using ChitChase to grow their customer relationships
Start 14-Day Free Trial