Built for small businesses

WhatsApp Customer Messaging
Made Simple

Respond to WhatsApp messages instantly, manage conversations efficiently, and never miss a customer opportunity again.

No credit card required
Free 14-day trial
ChitChase Inbox
Sarah (Customer)
Interested in pricing
New
Mike (Customer)
Order #12345 status
Active
Messages Today 47
500+
Small Businesses Helped
99.9%
Uptime
5x
Revenue Growth
24/7
Support

The WhatsApp Challenge for Small Businesses

Small businesses lose customers every day due to slow response times and inefficient message management. ChitChase is here to help you win them back.

Slow Response Times

Customers expect instant responses. Every minute of delay costs you potential sales.

Message Overload

Managing dozens of conversations manually leads to missed opportunities and frustrated customers.

Team Coordination

Multiple team members handling the same conversations creates confusion and delays.

The ChitChase Solution for Small Teams

ChitChase is designed for small businesses that want to grow. Get instant replies, organized conversations, and easy team collaboration—without the complexity or cost of enterprise tools.

Instant Replies

Automated and quick replies help you respond to customers even when you’re busy or after hours.

Organized Conversations

Labels, priorities, and completion tracking keep your inbox tidy and make sure no customer is left behind.

Easy Teamwork

Multiple team members can work together with real-time updates and simple handoff—no training required.

Small Business Results

98.7%
Faster Replies 2x
95%
Happier customers
3x
More conversations

Features for Small Business Growth

Everything you need to save time, delight customers, and grow your business

Smart Conversation Management

Organize and manage customer conversations with powerful tools like labeling, pinning, and completion tracking.

Message Templates

Create and manage pre-approved message templates for consistent, professional communication with your customers.

Mobile-First Design

Responsive design that works perfectly on desktop, tablet, and mobile devices for seamless team collaboration.

Real-time Notifications

Get instant notifications for new messages, ensuring you never miss important customer communications.

Analytics & Reporting

Track your messaging performance with detailed analytics and insights to optimize your customer communication.

API Integration

Seamlessly integrate with your existing workflows and tools through our powerful API.

Simple pricing for your team

One subscription covers your team’s WhatsApp inbox in ChitChase. Plans start at 3 team seats (people with their own login). Extra seats are R250/month each.

Pay monthly

R750 /month

For 3 team seats. More people? Add R250/seat/month.

Shared inbox, templates, labels, collaboration
14-day free trial
Save vs monthly

Pay annually

R600 /month equiv.

R7,200 billed once per year for 3 seats. Saves about R1,800/year vs 12 monthly payments.

Same features as monthly
Lower total cost when you pay upfront

WhatsApp messages

R0.10 /message

ChitChase fee per message, plus Meta’s separate WhatsApp rates

See pricing page for detail

Who counts as a team member?

A seat is one person with their own ChitChase login who can read and send WhatsApp messages for your business. We sometimes say agent—it means the same thing.

Team Member Access

Each agent represents a team member who can log into your ChitChase dashboard and respond to customer messages. They get their own workspace, conversation history, and can work independently or collaboratively with your team.

Individual Login

Each agent gets their own secure login credentials and workspace

Message Access

Agents can view and respond to all customer conversations

Accountability & Transparency

Multiple agents with individual logins means every action is tracked, ensuring accountability and a clear record of who handled each conversation.

What your team can do

Respond to Messages

Reply to customer inquiries, handle support requests, and manage conversations in real-time

Use Message Templates

Send pre-approved message templates for common responses and marketing campaigns

Label Conversations

Organize conversations with custom labels for better team coordination and follow-up

Team Collaboration

Work together with other agents, share notes, and hand off conversations seamlessly

View Analytics

Track response times, conversation metrics, and performance insights

Common roles that use a seat

Customer Support

Handle customer inquiries, complaints, and support requests

Sales Team

Manage leads, answer product questions, and close sales

Operations

Handle order updates, scheduling, and operational inquiries

Ready to grow your small business?

Join hundreds of small businesses using ChitChase to respond faster, manage better, and win more customers.

Start 14-Day Free Trial